One of the most important parts of any business is customer interaction – adding that human touch can make site visitors go back to their abandoned shopping carts and customers happier post transaction.
Since in eCommerce you can’t converse with your customers face-toface, you’ll need to rely on email. That’s why we’ve put together two workflows and a cheat sheet to help you decrease shopping cart abandonment, increase customer satisfaction, and get more people to click on your emails.
