Deliver DTC-Style Experiences to Your B2B Buyers
Deliver DTC-Style Experiences to Your B2B Buyers
What does it mean to “DTC-ify” B2B ecommerce?
DTC-ifying B2B bridges the gap between modern shopping and traditional purchasing by offering enhanced personalization, better discounts, and faster shipping to meet unique business needs effectively.
Why does B2B
need the DTC
experience?
By creating an experience that mirrors the convenience and personalization of DTC retailers, businesses can give their buyers a better shopping experience. This can lead to increased loyalty, repeat purchases, and higher sales.
What features or functionality supports this change?
This change is supported by features like personalized product catalogs, self-service options, multi-currency and language support, and automated customer engagement tools.
Experiences required for customer loyalty
B2Bs are clear about what they want from suppliers overall and willing to switch if ‘must dos’ are not offered
% of respondents that will actively look for another supplier if given experience is not pleasant
Let's TalkWhy does B2B need the DTC experience?
While B2B ecommerce has evolved significantly, further innovation through DTC approaches offers a competitive edge. Let's explore why
ROI
Increase conversion
By creating an experience that mirrors the
convenience and personalization of DTC retailers,
businesses can give their buyers a better shopping
experience. This can lead to increased loyalty, repeat
purchases, and higher sales.
Save time
for you and your buyers
By DTC-ifying the buying experience for wholesale customers, you’ll spend more time on strategic
initiatives and less on back office tasks. Plus, you can limit human error by automating more of
your internal processes.
Build
brand loyalty and awareness
DTC brands enhance brand loyalty and increase sales through creative website designs. One example saw a 23% increase in conversions, 61% more revenue, and a 60% rise in average order value after a major redesign.
Stand out
from your competition
An online presence is no longer adequate to compete. A recent McKinsey report concluded,
“It’s not enough for B2B companies to meet this moment; they need to prepare for the next
one: delivering consistent, exceptional experiences across the omnichannel ecosystem.
Why Binary is the right choice?
-
22
+
Years of Experience
-
80
+
E-Commerce Experts
-
1100
+
E-Store Development
-
10
+
Certifications
-
40
%
Savings
What features or functionality supports this change?
Customization and personalization
- Customized product catalogs
- Branding customizations and design
- Multi-currency and multi-language options
- Reviews and product recommendations
Self-serve and automation
- Vaulted credit cards
- Payment reminders
- Quantity rules
- ERP and API integrations
- Easy reordering
- Editable account information
- Payment reminders and “Pay Now” on past orders
Flexibility in payments and ordering
- Easy Reorder System
- Online Quote Requests
- Access Negotiated Terms
- Automated Credit Card Charging
- Custom Shipping Addresses
- Multi-Currency Payments
Let's talk about your business
Leave a message here and we shall connect with you to discuss your digital needs.
Fill out the form & we'll be in touch soon!
Subscribe to our Newsletter
Join our email list and get access to latest updates, case studies & research reports
Locations
Mumbai, Bengaluru, Ahmedabad, Indore, Canada
Locations
Mumbai, Bengaluru, Ahmedabad, Indore, Canada
Connect
